Terms of Service

Established: October 31, 2026 / Last updated: November 12, 2026 (Effective: November 13, 2026)

These changes take effect on November 13, 2026. See the News page for the main changes.

These Terms of Service ("Terms") set the conditions for using the Keeper AI Coach app (the "App") provided by CataLabs ("we"). By using the App, you agree to these Terms.

1. Scope

These Terms apply to your use of the App. They do not limit any consumer rights under the law where you live that cannot be changed by contract.

2. Where the App is offered

1. The App is not offered in France or mainland China.
2. The App is also not offered in countries and regions where laws, sanctions or the conditions of external services we use prevent us from offering it.
3. You must not use the App from a country or region where it is not offered.

3. Eligibility

1. The App is for people aged 18 or over. Anyone under 18 may not use it.
2. If you are 18 or over but have not reached the age of majority where you live, get a parent's or guardian's consent before using the App.
3. If we learn that a user is under 18, we may end their use and delete their information.

4. The service

The App offers AI analysis of goalkeeper training videos, video comparison, chat with an AI coach, training menu suggestions and search, training logs and reflections, and training reminders. Features may change.

5. AI analysis and safety

1. Analysis, answers and training menus are generated automatically by AI. They may contain errors, and we do not guarantee that they are accurate or complete or that you will get a particular result. Always use your own judgment.
2. The App does not replace diagnosis or instruction from a doctor, trainer or qualified coach. If you have pain, an injury or concerns about your health, stop training and consult a professional.
3. Train with care for your physical condition, your skill level and the safety of your surroundings.

6. Paid plans

1. Using the App requires a subscription through an app store such as the App Store (a "Paid Plan"). If you were already using the App for free before a Paid Plan became required, you may keep using it for free within the limits we set (limits on the number of uses and on video length, with ads shown). Free use ends if you delete or reinstall the App, or delete all your data.
2. Prices, billing periods, any free trial and usage limits are shown in the App at purchase.
3. A Paid Plan renews automatically, and you are charged at renewal, unless you cancel at least 24 hours before the current period ends. A free trial converts to a paid subscription unless you cancel at least 24 hours before it ends.
4. Cancel in your device settings or app store account settings. Deleting the App does not cancel your subscription. After cancelling, you can use the Paid Plan until the end of the period you paid for.
5. Refunds are handled under the app store's rules, and we do not issue refunds directly. This does not limit any legal right of withdrawal or refund.
6. We will give notice of price changes as required by applicable law and app store rules.
7. Conditions for invitation codes we issue are stated when they are issued. We may disable a code if it expires or is misused.

7. Your videos and content

1. You keep your rights to your videos and what you enter.
2. You allow us and our external service providers to process them as needed to provide App features. See the Privacy Policy for details.
3. You confirm that you have the necessary rights to your videos and the consent of other people who appear in them (or of their parents or guardians, if they are minors).
4. You may use AI-generated content for your training, subject to these Terms and the law.

8. Prohibited conduct

• Breaking the law or acting against public order and morals
• Infringing others' rights, including portrait rights, copyright and privacy
• Uploading videos of others without their consent, sexual content involving minors, or other illegal or harmful content
• Interfering with the App, unauthorized access, bypassing usage limits, or reverse engineering (except where the law allows it)
• Using AI features for purposes other than those intended, or presenting AI output as professional instruction or diagnosis by a person

9. Changes, suspension and ending use

1. We may change, suspend or end the App. Where this significantly affects you, we will tell you in advance when we can.
2. If you breach these Terms, we may restrict your use as necessary.
3. You can stop using the App at any time. Cancel any Paid Plan as described in Section 6.

10. Warranties and liability

1. To the extent the law allows, we do not guarantee that the App will run without interruption, suit a particular purpose, or lead to a particular outcome such as improved performance.
2. Our liability is not limited for damage caused by our intent or gross negligence, for death or personal injury, or for any other damage for which liability cannot be limited by law.
3. For other damage, our liability is limited to direct damage that would ordinarily occur, up to the fees you paid us for the most recent month.
4. This section does not limit consumer rights under the law where you live.

11. Personal information

We handle your information as described in our Privacy Policy.

12. Apple terms

If you got the App from the App Store, the following also applies:

1. These Terms are between you and us, not with Apple Inc. ("Apple"). We, not Apple, are responsible for the App and its content.
2. Your license is a non-transferable right to use the App on Apple-branded devices you own or control, as permitted by the App Store's terms.
3. Apple has no obligation to provide maintenance or support for the App.
4. If the App fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the extent the law allows, Apple has no other warranty obligation.
5. Apple is not responsible for addressing claims relating to the App, including product liability, legal or regulatory non-compliance, and consumer protection or privacy claims.
6. Apple is not responsible for addressing claims that the App infringes third-party intellectual property rights.
7. You represent that you are not located in a country subject to a US embargo and are not on any US government list of prohibited or restricted parties.
8. You must comply with applicable third-party terms when using the App.
9. Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept them, Apple has the right to enforce them against you.

13. Changes to these Terms

We may change these Terms to reflect changes in the law or the service, taking into account the need for the change and whether its content is reasonable. We will announce the changes and their effective date on this page or in the App before they take effect. If you do not agree, stop using the App and cancel any Paid Plan before the effective date.

14. Governing law and courts

1. These Terms are governed by Japanese law. This does not prevent mandatory consumer protection laws of the country where you live from applying.
2. Disputes about the App are subject to the district court with jurisdiction over our location as the court of first instance. This does not limit a consumer's legal right to bring a claim in the courts of the country where they live.

15. Other

If part of these Terms is held invalid, the rest remains in effect. The original of these Terms is in Japanese. If a translation differs, the Japanese version prevails, unless the law where you live requires otherwise.

Contact

CataLabs (カタラボ)
info@cata-labs.jp